Testimonials from Guests and Relatives

Review from Michael H (Son of Resident) 

Overall Experience  (Overall Experience 5 out of 5)

My dad was a resident of the Richmond Residential Care Home for just under 6 months, following his illness, a fall and onset of dementia. During his time there, I found the care home to be very good, his room was very nice and the staff I dealt with were very friendly and the meals provided and the 

facilities I thought were very good. I only wish my dad had been less ill and able to appreciate more the facilities on hand.

Review from Maureen S (Sister of Resident)

Overall Experience  (Overall Experience 5 out of 5)

I find Richmond care home to be excellent. The staff go above and beyond to help the residents feel they are loved and cared for. The staff always give 100% looking after residents' health and well-being and the activities and entertainment they think up for them is brilliant. I would certainly recommend it to anyone needing to go in a care home.

Review from Yvette A (Daughter of Resident)

Overall Experience  (Overall Experience 5 out of 5)

I can't thank the team enough for the care they provide for my dad. We had tried to keep dad at home as we did not think he would settle in a care home but he loves it at Richmond and settled in quickly.

The staff are friendly, with lots of activities and a lovely secure garden which is dads favourite 

place to be. The Manager is great at keeping me updated with anything I need to know and I can settle knowing he's in great hands.

Highly recommend Richmond to anyone.

Review from J C ( Son of Resident) 

Overall Experience  (Overall Experience 5 out of 5)

My dad has been in Richmond since 10-02-2020 with dementia and other problems, all the staff have been excellent. They catered for his every need, nothing was too much trouble for any of the staff. They made him and me feel part of a great big family, there were so many activities going on all the time. 

I could not wish for him to have spent his last years than being at Richmond, thanks once again to all staff from the bottom of my heart for the excellent care you gave him, I would recommend this care home to anyone.

Review from Sandra P (Daughter of Resident)

Overall Experience  (Overall Experience 5 out of 5)

I live in Bristol so cannot see dad as much as would like to but Richmond care home are excellent at keeping me informed and do everything they can so I can speak to him and see how well he is doing on Facebook he looks so much healthier the staff are amazing I'm so glad he is there definitely a piece of my mind.

Review from Jacquie R (Daughter of Resident)

Overall Experience  (Overall Experience 5 out of 5)

My father went into Richmond care home in November 2020 due to dementia. The manager and staff were fantastic with him and all residents. Nothing was too much trouble for any staff to help with anything residents needed. They are such a friendly organisation. They always have something different going on day and night. I would recommend this care home to anyone. Best by far.